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Darcy AI

Darcy AI is a computer vision AI solution that helped schools, churches, and businesses reopen safely during the Covid pandemic. Darcy checked for fevers, face masks and tracked symptoms scanning QR code badges made with the Darcy AI app.

As Lead UX and Brand Designer for Darcy AI, I oversaw hardware and software design, branding, and marketing and helped the company go from concept to pilot in 90 days, collaborating closely with the founders to ensure scalability for future use cases.

Highlights

My Role: Product owner + lead designer

Unlocked school + church + SMB revenue
Generated revenue for Edgeworx
Checked in 2,000 visitors/day
Automated reporting tasks
Pressure tested Edgeworx Cloud

Before

Businesses, schools, and churches were struggling to stay open due to government-mandated Covid guidelines. The manual process of monitoring visitors for Covid symptoms was both inefficient and costly. This situation created a need for a scalable, automated solution that could ensure safe reopening and continuous operation while complying with changing health regulations.

Schools and business were closed, We had an opportunity to help them stay open and create a “killer app” for computer vision use cases.

After

I lead the design of a fully responsive web application for automated checkins, real-time alerts, live monitoring, and dashboard reporting enabling SMBs, schools and churches to quickly and safely reopen.

Key Features

Active checkin or passive monitoring
“Darcy Pass” Wellness survey apps for iOS and Android
Real-time alerts, live viewing, dashboard and reports
Responsive web app: kiosk, desktop + mobile experiences

Challenges

I lead working sessions and discussions with our founders and subject matter experts to better understand our business needs and how we might leverage this opportunity. I interviewed school administrators and toured schools to get a better understanding of the needs of students, parents, staff and other visitors.

Business

Ensuring staff, visitor, and community safety
Restoring revenue streams responsibly
Manual processes + operational inefficiencies
EGX needs revenue + edge AI use cases

Users

Personal health and safety concerns
Diverse user groups with varying needs
Long lines and bottlenecks during check-ins
People were sick of Covid life

SOlutions

Provide Public Safety 

Darcy Checkin

Used computer vision to enable safe entry with features like Darcy Pass for health screenings.

Help Businesses Reopen

Dashboards + Data

Enable business to easily track visitors and see their risk profile at a glance. Export raw data for compliance reporting

Get to Market Quickly

pilot in 90 days

Create New Revenue Opportunities

Extensible

The Darcy Covid app was designed to accommodate use cases across several industries and would be the base for future revenue generating solutions.

Impact

Unlocked SMB & school revenue

Enabled schools, churches, and small businesses to reopen, generating revenue while processing 2,000+ visitors daily during the pandemic.

Generated revenue + use cases for Edgeworx

Provided a new stream of income and tangible examples of broader edge AI + computer vision applications.

Checked in 2,000+ visitors daily

Across a dozen schools, churches, and small businesses during the pandemic.

Automated reporting for schools

Simplified data collection for schools to meet government compliance, easing the workload for administrators during a critical time.

Pressure tested edgeworx cloud

Helped identify and resolve deployment challenges by using Edgeworx Cloud to maintain Darcy AI in real-world conditions.

Featured on PRESS HERE: October 6, 2020

"Protecting Schools With Smart Cameras"

The Darcy system has been super easy... very very useful in getting our school reopened giving us that comfort level that everyone is checked in, temperatures are checked, masks are checked… it's a very easy system to get alot of people through quickly”

Facilities Director, Valley Christian Schools

Lean process

Using a lean approach, I gathered just enough information to progress quickly—identifying multiple user roles by engaging with administrators, students, and staff and incorporating evolving government guidelines. This focused groundwork enabled a rapid solution for immediate needs while setting the stage for broader industry applications.

Rapid research

Architecture + interaction flows

User Journey mapping

Government guideline + accessibility

competitive audit

Brand development

Process Examples

Rapid Research

I conducted interviews with school administrators, toured facilities, and observed the manual check-in process to understand user needs.

User interviews uncovered admin needs to report visitor statistics to state government.
Observation revealed traffic patterns and optimum locations for both check in stations and pass by units.
Observed current checkin processes identifying areas where Darcy would improve efficiency.

Competitors

Our competitive analysis identified key gaps in the market, revealing opportunities to make Darcy a more user-friendly, adaptable, and approachable solution.

Competitors designed for trained professionals
Darcy was built for intuitive public use.
Many used intimidating “security” themes
Darcy focused on a welcoming, accessible design.
Competitor hardware was complex and restrictive
Darcy was easy to set up and develop on.
Competitors had one-size-fits-all
Darcy offered multiple form factors for accessibility

Mapping the journey

Ensuring a smooth, intuitive experience for diverse users required mapping unique needs and real-time interactions across varied roles and scenarios.

Mapped diverse business and user needs, balancing goals, tech comfort, and physicality to create a fast, inclusive experience.
Designed a dual-mode system with both active Check-in for users and Passive monitoring for environments.
Built a step-by-step communication framework to guide users smoothly through each phase.
Aligned founders, engineering, and support teams by sharing and discussing user needs and journey flows.

unified app: Setup + checkin + monitor + analyze

I designed a fully responsive web app that morphed depending on how it was being used. Technicians could use it from a phone or a tablet to install and calibrate the cameras then set it up as a user facing kiosk. Administrators had the option to view everything live on their phones or computers or see dashboards later

Smart camera setup and calibration
Darcy kiosk: Check in mode
Darcy kiosk: Pass through mode
Darcy kiosk: Monitoring mode
Dashboard reports + data exports

Designed with future use cases in mind

I worked with our VAR partners providing messaging and marketing materials for them to sell the solution to a broader range of industries.

Brand + MArketing design

We aimed to make Darcy welcoming and non-intimidating to appeal to everyday users, unlike competitors who leaned into security-focused, industrial aesthetics.
Our brand strategy prioritized trust and comfort, helping users feel confident using the system during stressful times.
I created a flexible system that worked across signage, UI, and marketing materials, allowing seamless expansion into different industries.
Clear, intuitive signage and interfaces reduced confusion, making the product approachable for non-technical users.
I developed cohesive brand materials in weeks, ensuring the product launched on schedule during the pandemic.